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What types of broadband packages does Community Fibre offer?

Community Fibre offers a variety of fibre broadband packages, starting from 150 Mbps up to 3 Gbps, with competitive pricing from £21 per month.

How reliable is the Community Fibre network?

The Community Fibre network has operated with over 99.9% reliability since March 2022, ensuring a consistent and dependable service for its users.

Is there a satisfaction guarantee with Community Fibre?

Yes, Community Fibre offers a 60-day satisfaction guarantee, allowing customers to leave without any exit fees if they are not happy with their connection.

How does Community Fibre's speed compare to the national average?

Community Fibre's speeds are significantly faster than the UK national average, with its 3 Gbps package being 43 times faster than the average download speed and 163 times faster than the average upload speed.

Can I use my existing broadband provider's infrastructure with Community Fibre?

No, Community Fibre builds, owns, and operates its own dedicated fibre optic network, providing a 100% full fibre broadband connection directly to homes.

Q: How often does Community Fibre experience outages?

A: Major outages are rare, occurring only a few times a year. Minor issues can happen more frequently.

Q: How long do Community Fibre outages typically last?

A: Most outages are resolved within a few hours. Extended outages lasting more than a day are extremely rare.